Tiny Leaf Club
Customer policies

Terms & Conditions

A few clear details about growing with Tiny Leaf Club.

Effective October 5, 2026

Your plan

Tiny Leaf Club provides locally grown microgreens through prepaid plans. Each delivery includes one 4 oz container, measured by weight. The plan you select states the number of deliveries, price, and any separate refundable deposit.

Plans do not renew automatically. Once all purchased deliveries have been fulfilled, your plan ends. A new purchase is needed to continue. Natural variation in appearance, flavor, and crop availability is part of fresh produce.

Order approval and payment

We review your delivery address and our growing capacity before accepting your order. When online payment is available, your card is authorized at checkout and charged only after grower approval, normally within 48 hours. A temporary hold may appear before payment is collected.

By submitting an order, you authorize Tiny Leaf Club and its payment processor to collect the stated total for an approved purchase. A request does not guarantee acceptance or a delivery date. Your grower confirms your first Friday delivery and time window.

Changes, cancellations, and refunds

The Subscription & Delivery Policy and Refund & Replacement Policy explain the production cutoff, mix changes, skips, pauses, cancellations, and remedies for delivery problems. These policies form part of your purchase terms.

Changes affecting a Friday delivery are due by Monday at 11:59 p.m., Jacksonville time, in the previous week—not the Monday during delivery week. Pauses may last up to four weeks. Before that period ends, you must resume or contact us to cancel. Four weeks are measured from the first affected delivery. At the deadline, staff review is required and deliveries remain on hold until we help you resume or cancel; nothing is automatically canceled or charged.

Cancellation and address-change requests are handled by email at tinyleafclub@gmail.com. Include your order email or reference so we can locate your plan.

Your account and delivery details

Keep your account credentials private and let us know promptly if you suspect unauthorized access. Use accurate contact details, a valid delivery address, and current gate or building-access instructions.

After confirmed delivery to the agreed location, please retrieve and refrigerate your greens promptly. See our delivery and refund policies for responsibility after delivery and the specific conditions for an unsuccessful delivery attempt.

Communications and privacy

We send service messages about orders, payment, delivery status, account changes, and remaining deliveries. Optional marketing emails require separate signup and include an unsubscribe method. Purchasing a plan does not sign you up for marketing.

Our Privacy Policy explains the information we collect and how it supports your order and account.

Policy changes and applicable law

We may update our website, services, or policies when reasonably necessary. Updated policies will show their effective date. Material changes to an existing prepaid plan will generally follow the terms accepted at purchase unless you agree to updated terms.

These terms and purchases with Tiny Leaf Club are governed by Florida law, without regard to conflict-of-law principles. To the fullest extent permitted by applicable law, we are not responsible for loss caused by circumstances outside our reasonable control after successful delivery, such as delayed retrieval, improper storage, theft, or animal interference. This does not exclude responsibility for quality problems present at delivery or any right or remedy that cannot legally be limited or waived.

Questions? tinyleafclub@gmail.com